Commercial General Liability Claims Specialist

Job Purpose:

Manage all 3rd party dig in damage claims under $5K, 1st party equipment claims and 3rd party pothole or property damage claims.

Essential Job Functions:

• Investigate claims via telephone, written correspondence, and/or personal contact with claimants, attorneys, insureds, witnesses and others having pertinent information
• Make timely claims payments and adjustments; communicate claim action/processing with claimant and client.
• Provide comprehensive, complete thorough analysis of coverage determination.
• Understand third party recovery process and identify and ensure subrogation efforts are undertaken against responsible parties.
• Negotiate claims to settlement and secure general releases for settlement
• Attend offsite meetings as required

KNOWLEDGE/SKILLS/ABILITIES INCLUDING

• Bachelors degree
• 1-3 years of commercial general liability claims experience
• Excellent written and oral communication skills.
• Exhibit negotiation, critical thinking, and problem-solving capabilities.
• Outstanding customer service, attention to detail, and multi-tasking skills.
• Strong computer skills, including the ability to work effectively in the claims management system and strong knowledge of Microsoft applications (e.g., Outlook, Word, Excel).
• Ability to exercise independent judgment with moderate supervision in handling claims within reserve and settlement authority.
• Ability to manage and prioritized workload and diary management

• Seniority Level

  Associate

• Industry

  • Construction
  • Utilities
  • Oil and Gas

• Employment Type

  Full-time

• Job Functions

  • General Business

• Skills

  • Liability
  • Settlement
  • Attention to Detail
  • Legal Liability
  • Subrogation
  • Customer Service
  • Claims Management
  • Problem Solving
  • Diary Management